Flow Relay — Stay connected from anywhere.

Flow Relay helps families stay in touch with loved ones in correctional facilities through simple, secure messaging and voice-assisted communication — right from your browser. No app install required.

Prepaid Relay Service Packs from $10. No subscriptions, no stored funds. You buy a Relay Service Pack, and each relay action draws from it.

How it works

Add your loved one. Create a profile with their facility and details.
Connect a service. Link Instagram or Facebook Page Messenger, or use Aurora voice.
Relay messages. Messages in, replies out — usage drawn from your Relay Pack.

Meet Aurora

Aurora is Flow Relay's voice-assisted relay assistant. Family members can call in, verify with a secure 6-digit PIN, and leave or check messages for their loved one — no smartphone required.

Built for privacy and compliance

Every relay respects facility rules. We never read your personal messaging inboxes — you authorize a specific connection, and messages are relayed with your consent.